Billing Terms & Conditions
At Nails N Crew, we aim to make the checkout and payment process straightforward and transparent. These Billing Terms & Conditions explain how payments, order charges, billing information, refunds, and related transactions are handled when you purchase products from our website.
By placing an order with Nails N Crew, you agree to the terms outlined below.
Product Prices
All product prices displayed on the Nails N Crew website are shown in U.S. Dollars (USD) unless otherwise stated.
Prices may change from time to time as products, promotions, or business costs change. Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.
Shipping Charges
A standard shipping charge of $4.99 applies to eligible orders.
The applicable shipping cost will be displayed during checkout before you submit your payment, allowing you to review the total amount before completing your purchase.
Taxes
Applicable taxes may be calculated and added to your order during checkout based on the shipping destination and applicable requirements.
The total amount shown before payment is submitted will reflect the charges applicable to your order.
Accepted Payment Methods
Nails N Crew may accept payment methods displayed as available during checkout.
Payment transactions are processed through the payment services available on our website. The availability of a particular payment method may change depending on technical availability or other circumstances.
Payment Authorization
When you place an order, you confirm that the billing information you provide is accurate and that you are authorized to use the selected payment method.
By submitting your payment, you authorize the applicable payment provider to process the amount shown at checkout for your order.
Billing Information
Customers are responsible for providing accurate billing information, including:
- Full name
- Billing address
- Email address
- Phone number
- Payment information
Incorrect or incomplete billing details may result in an order being delayed, declined, or canceled.
If you discover an error in your billing information after placing an order, contact us as soon as possible.
Order Confirmation
After a successful purchase, an order confirmation may be sent to the email address provided during checkout.
Your confirmation should contain relevant information about the products purchased, order amount, and other transaction details.
If you believe you have been charged but have not received an order confirmation, please contact our support team.
Pricing or Checkout Errors
We take reasonable care to ensure that product prices, descriptions, shipping charges, and checkout information are accurate.
Occasionally, an unintentional technical or pricing error may occur. If an order contains an obvious pricing error, we may contact you before fulfillment to confirm whether you would like to proceed at the correct price.
If we cannot fulfill the order because of such an error, the affected order may be canceled and any payment collected for that order will be refunded.
Fraud Prevention
For the protection of our customers and business, orders may be reviewed for unusual or potentially unauthorized activity.
Nails N Crew may delay, decline, or cancel an order when there is a reasonable concern regarding payment authorization, fraudulent activity, or inaccurate information.
If an order is canceled after payment has been collected, the applicable amount will be returned to the original payment method.
Refunds
Refunds are handled according to our Return & Refund Policy.
For an approved return, the applicable refund will be processed within 5 business days after the returned product has been received and approved.
Refunds are normally issued to the original payment method. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Cancellation requests can only be accommodated when the order has not already been processed or shipped. Once an order has entered the shipping process, our standard return policy will apply.
Payment Disputes
If you have a question about a charge, order amount, refund, or payment transaction, we encourage you to contact our support team first so we can review the matter and assist you.
We will make reasonable efforts to investigate billing concerns and resolve legitimate issues promptly.
No Recurring Billing
Unless clearly stated on a specific product or service page, purchases from Nails N Crew are one-time transactions. We do not automatically charge customers for recurring orders or subscriptions without their authorization.
Changes to Billing Terms
We may update these Billing Terms & Conditions when necessary to reflect changes to our payment process, website, products, or business practices.
Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about a payment, billing information, order charge, or refund, please contact us:
Nails N Crew
5621 Atlantic Ave Ste 105
Raleigh, NC 27615
United States
Phone: +1 919-348-9020
Email: support@nailsncrew.com