Terms of Service
Welcome to Nails N Crew. These Terms of Service explain the rules that apply when you visit our website, browse our products, or place an order with us.
By accessing or using the Nails N Crew website, you agree to these terms. If you do not agree with these terms, please do not use our website or place an order.
About Nails N Crew
Nails N Crew is an online store offering nail products and related items to customers in the United States.
Our website provides product information, pricing, ordering, payment, shipping, and customer support services.
Using Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation or security of the website.
You must not use our website to:
- Engage in fraudulent activity
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Interfere with website functionality
- Copy or misuse website content
- Use our services for any unlawful purpose
We may restrict or suspend access to our website if we reasonably believe that it is being used improperly or in violation of these terms.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and pricing for the nail products available through our website.
Because product images may appear differently depending on your device or screen settings, the actual appearance of a product may vary slightly from the image displayed online.
We may update product information, availability, specifications, or pricing when necessary.
Product Use
Customers are responsible for reading and following any product instructions, warnings, application information, or care recommendations provided with a product.
Nails N Crew is not responsible for problems resulting from improper application, misuse, modification, or failure to follow product instructions.
If you experience an unexpected issue with a product, discontinue use and contact our customer support team.
Product Availability
Products displayed on our website are subject to availability.
We reserve the right to limit quantities, discontinue products, or remove products from our website without prior notice.
If an item becomes unavailable after an order has been placed, we will contact the customer regarding the available options.
Orders
When you place an order through our website, you are making a request to purchase the selected products.
After an order is submitted, you will receive an order confirmation when the transaction has been successfully received.
We reserve the right to cancel or decline an order when necessary, including situations involving suspected fraud, inaccurate pricing, product availability issues, or incorrect customer information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Pricing and Payment
Prices shown on our website are displayed in U.S. Dollars unless otherwise indicated.
The final amount payable will be shown during checkout and may include applicable shipping charges and taxes.
Customers are responsible for providing accurate billing and payment information. By submitting an order, you confirm that you are authorized to use the payment method provided.
Shipping and Delivery
Orders are generally processed within 0–1 working days.
Our estimated transit time is 2–3 working days, resulting in an estimated total delivery timeframe of approximately 2–4 working days after an order is placed.
A standard shipping fee of $4.99 applies to eligible orders.
Delivery estimates are provided for convenience and may occasionally be affected by carrier delays, severe weather, holidays, incorrect address information, or other circumstances outside our control.
For additional information, please review our Shipping Policy.
Returns and Refunds
Eligible nail products may be returned within 30 days of delivery, subject to the requirements described in our Return & Refund Policy.
Because nail products may be intended for personal use, products that have been used, applied, altered, or otherwise damaged may not qualify for a return.
Customers are responsible for return shipping costs for eligible returns unless otherwise agreed by Nails N Crew.
Approved refunds are processed within 5 business days after the returned product has been received and approved.
Please review our Return & Refund Policy for complete return requirements.
Intellectual Property
The content available on the Nails N Crew website, including written material, logos, graphics, product descriptions, photographs, page designs, and other original materials, may be protected by applicable intellectual property laws.
You may use the website for personal shopping purposes, but you may not reproduce, distribute, modify, publish, or commercially use our website content without prior written permission.
Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, website functionality, analytics, or other business operations.
Third-party services may have their own terms and privacy policies. Nails N Crew is not responsible for the independent policies or practices of third-party providers.
Website Availability
We work to keep our website available and functioning properly, but temporary interruptions may occur because of maintenance, technical problems, service-provider issues, or other circumstances.
We do not guarantee that the website will always be available, uninterrupted, or completely free from technical errors.
Limitation of Liability
To the extent permitted by applicable law, Nails N Crew will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including carrier delays, website interruptions, unauthorized access caused by circumstances outside our control, or improper use of products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms of Service when our business practices, website services, or applicable requirements change.
Updated terms will be posted on this page, along with a revised “Last Updated” date. Your continued use of the website after an update means that you acknowledge the revised terms.
Governing Law
These Terms of Service are governed by the applicable laws of the United States and the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Contact Us
If you have questions about these Terms of Service, your order, or our website, please contact us:
Nails N Crew
5621 Atlantic Ave Ste 105
Raleigh, NC 27615
United States
Phone: +1 919-348-9020
Email: support@nailsncrew.com